Frequently Asked Questions

We offer a wide range of destinations including The Caribbean, Mexico, Europe, Asia, South America, and more.

We offer a variety of accommodations including hotels, resorts, villas, and more.

You can either book a trip with Remarkable Travel Experiences by booking through our website or we can create a customized travel experience that is made just for you by scheduling a 20–30-minute complimentary travel consultation via Zoom or phone call. 

Unfortunately, not everything we offer is available to book on our website. You can book Some cruise lines and international vacations to places like Dubai, Bali and Thailand on our website but if you are looking for flight options or land vacation packages that include destinations like Puerto Rico, Jamaica, Mexico, Dominican Republic, Aruba, Costa Rica, St. Lucia and other destinations in the Caribbean you will need to hire our agency to assist you with planning a customized vacation. If you have any questions about the type of vacations, we plan or the destinations, we plan experiences to please feel free to text or email us. 

Yes, we offer two types of payment plan options. We offer a monthly payment plan option which doesn't require a credit check. We also offer a financing payment plan option called Flex Pay which requires a soft pull credit check.

 While we specialize in curating luxury and wellness experiences for professional women, everyone is welcome to join and book with us — men included! 

Our non-refundable concierge care fee cost $24.99. This amount must be paid at the time of booking with Remarkable Travel Experiences. 

Proposal details: 

• All detailed research, planning and itinerary details from the time you hire me until you come home.
• Ongoing follow up and support via email the entire time answering all your questions during my business hours.
• I will send my best proposal with my top recommendations followed by a text.
• If additional quotes are needed an additional fee will apply.
• Total package pricing, deposit amount, due dates, all taxes, fees, transfers, flights, resort and what payment plans are available.
• Top recommendations for your room at preferred resort, based on your preferences.

Insurance: I include insurance quotes that protect your investment. It is optional but highly recommended.

Insurance will be on its own line item

Always non-refundable

If you opt out there will be a waiver for you to sign at the time of booking

If you have insurance through another resource, please forward it to me for your file.

Flights: I am a Full-service travel advisor and happy to offer flight options within the package on preferred airlines.

Airfare is available 330 days prior to travel

I recommend purchasing airfare 4-8 months prior to travel depending on time of year

I do not book basic economy, restrictive fares and low-cost carriers. 

If you wish to go with a non-recommended class of service or budget airline, you'll need to book airfare on your own. 

I will always quote the best fare available with appropriate connection times in Main cabin, Premium or First-class cabins per your request. 

If you have a preferred airline, please let me know.

If you have points to use, you’ll have to purchase airfare on your own. Send a copy of the flight to me prior to booking to ensure appropriate connection times. 

I track flights during your travel days.

I can and will assist with your airfare issues if it cannot be resolved at the airport, regardless of how it is booked as long as I have the record locator. 

For Charter Flights only, I include pricing that includes luggage costs and seat pricing so you can choose your optimal seat. 

Added Extras: Prior to departure, I am happy to assist with pre-booking all or some of your extras, if the resort or cruise line allows it.

• Passport and Documentation Requirements
• Offsite Excursions: personalized ideas for your travel party
• Wellness services: Arrange in-room massages, spa appointments, personal training, private yoga instruction
• Dining: some destinations allow for reservations before arrival. I will make dinner reservations and/or book something offsite for a unique experience in the area.
• Tickets, Shows and Sporting Events
• Celebrations
• Upgraded Amenities: private transfers, drinks in the transfer, VIP airport service or lounge options if available. 
• Photography: Find, arrange and book a photographer on or off the property for you and your travel party. 
• Childcare: Arrange childcare onsite or find a local service
• Meeting with the Chef: Arrange a meeting for special meals or allergies.

Payments: Please note that until a deposit is placed on the booking, the proposal pricing is dynamic, can and will change. It is imperative that prior to sending a quote, you are prepared to place your deposit within 3-5 business days as it can fluctuate even during that time. If the pricing changes, we will discuss your options.

• Deposits: Typically, there is a deposit due right away for the hotel or cruise, insurance and full payment airfare at the time of booking.
• Payment Plan: A customized payment plan can be arranged.
• Final Payment: Depending on the vendor, it can be due from 45-90 days prior to departure.
• Final Payment Reminders: If I am traveling when your payment is due, I will request it before I leave to avoid any issues while I am gone.
• 1 month prior to final payment
• 2 weeks prior to final payment
• 1 week prior to final payment
• 2 days prior to final payment

Things to know before you go: Approximately two weeks prior to travel you’ll begin receiving information from me to prepare your vacation.

• Travel documents with confirmation number:1-2 weeks prior to travel, these will be emailed depending on the vendor.
• Transportation info: name of company, phone number and a voucher.
• Detailed itinerary if extras were purchased.
• Customized packing list: based on weather, destination and time of year
• Destination information: The must do excursions, restaurants and hidden gems in the area
• Apps to Download
• Customs and Immigration
• Emergency Contact Details
• Manager Email: 1 week before you arrive at your destination, I confirm all the details and email the hotel, transfers and excursions with your information, celebrations, allergies, etc. 
• My What’s App information

Check in Scheduling During Travel: The week of travel, I will be checking in often via text. I am available via text or what’s app during your vacation in case of questions, concerns, travel delays or issues with transportation, hotel, airline, etc. Please inform me right away if you have any issues during travel. 

• 5 -7 days prior to travel
• 1 day before
• Morning of travel
• 3rd day of the trip
• Sometimes the day before you leave paradise
• Welcome home

While you are away: I do my best not to schedule personal travel while you are traveling; however, sometimes it cannot be avoided. 

• 24/7 concierge care during your vacation
• If I’m unavailable, I’ll send another agent’s details for emergencies.
• Provide emergency contact info from the vendor, insurance, hotel and airline.